Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

Records Found: 46

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Banking Authorities



• Nevada - Division of Financial Institutions
  The Financial Institutions Division's purpose is to maintain a safe and sound financial institutions system that promotes a conducive business environment, protects consumers and defends the public interest through the efficient, effective and equitable licensing, examination and enforcement of depository, lending, debt collection and money transmission activities.
  
  
• New Hampshire - State Banking Department
  The NH Banking Department is responsible for the general supervision of all New Hampshire chartered financial institutions. These institutions include commercial banks, fiduciary trust companies, mutual savings banks, guaranty savings banks, co-operative banks, merchant banks, and credit unions. The Department is also charged with the licensing and supervision of non-bank mortgage lenders and brokers, money transmitters, mortgage loan servicers, retail sellers, sales finance companies, small…
  
  
• New Jersey - Department of Banking and Insurance
  The mission of the Department of Banking and Insurance is to regulate the banking, insurance and real estate industries in a professional and timely manner that protects and educates consumers and promotes the growth, financial stability and efficiency of those industries. The New Jersey Department of Banking and Insurance is committed to protecting and educating consumers regarding insurance, money matters and real estate transactions.
  
  
• New Mexico - Financial Institutions Division
  The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit.
  
  
• New Mexico - Regulation and Licensing Department Securities Division
  Each state has its own laws and regulations for securities brokers and for all types of securities, including stocks, mutual funds, commodities, real estate offerings, uninsured investment products sold by banks and others. The officials enforce these laws and regulations. State securities agencies are responsible also for preventing fraud and abuse in the sale of all but the largest securities offerings. If you have a…
  
  
• New York - Superintendent of Banking
  The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit.
  
  
• North Carolina - Commissioner of Banks
  The Office of the Commissioner of Banks is committed to serving and protecting consumer interests. The Consumer Affairs Division handles community outreach and consumer complaints.
  
  
• North Dakota - Department of Financial Institutions
  The Department of Financial Institutions regulates a number of financial services providers through our three divisions. The Banking Division regulates state-chartered banks and independent trust companies. The Credit Union Division regulates state-chartered credit unions. The Consumer Division regulates Money Brokers, Mortgage Loan Originators, Deferred Presentment Service Providers (Payday Lenders), Collection Agencies, and Money Transmitters.
  
  
• Oklahoma - State Banking Department
  The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit.
  
  
• Oregon - Division of Finance and Corporate Securities
  The Division of Finance and Corporate Securities (DFCS) is part of the Department of Consumer and Business Services (DCBS), Oregon's largest regulatory and consumer protection agency. The division's mission is to encourage the widest possible range of financial services, products, and information for Oregonians; delivered in a safe, sound, equitable, and fraud-free manner.
  
  
• Pennsylvania - Secretary of Banking Department
  The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. The Consumer Services staff at the Department of Banking answer complaints and inquiries daily through this website and more than 6,000 calls each year to the consumer hotline.…
  
  
• Rhode Island - Department of Business Regulation
  The Department's primary function is the implementation of state laws mandating the regulation and licensing of designated businesses, professions, occupations and other specified activities. The Department is composed of five divisions and Central Management, which includes the administrative, legal, and data operations sections. The respective divisions are: Banking, Securities, Commercial Licensing & Regulation, Racing and Athletics and Insurance.
  
  
• South Carolina - Commissioner of Banking
  The Office of the Commissioner of Banking regulates State chartered banks, savings banks, savings and loan associations, credit unions and trust companies. They determine compliance with the laws and regulations of the State of South Carolina and monitor the operations of these institutions.
  
  
• South Dakota - Division of Banking
  The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit.
  
  
• Tennessee - Commissioner of Banks
  The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit.
  
  
• Utah - Department of Financial Institutions (DFI)
  The Department is responsible for chartering, regulating, supervising and examining state-chartered financial institutions. DFI also has jurisdiction over residential mortgage and consumer lending.
  
  
• Vermont - Department of Banking, Insurance, Securities and Health Care Administration
  The Department promotes and assures the financial health, stability, quality and integrity of Vermont financial service providers and health care entities. Refer to the website for various email addresses on the individual area - Banking, Insurance, Securities, and Health Care.
  
  
• Virgin Islands - Division of Banking and Insurance
  The mission of the Division of Banking and Insurance is to serve and protect the public interest by aggressively enforcing the insurance, securities and banking laws in the Virgin Islands, while at the same time, assisting the insurance and banking industries to better serve the public.
  
  
• West Virginia - Division of Banking
  The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit.
  
  
• Wisconsin - Department of Financial Institutions
  The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit.
  
  
• Wyoming - Division of Banking
  The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit.
  
  

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