Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

Records Found: 23

Discrimination



• Asian Law Caucus (ALC)
  Non-profit legal organization which offers assistance to low-income consumers. Promote, advances and represents the legal and civil rights of Asian and Pacific Islander communities. ALC provides help throughout the Bay Area. Free or low-cost, depending on income.
  
  
• Asian Pacific American Dispute Resolution Center
  The Asian Pacific American Dispute Resolution Center (APADRC) is a 501c3 nonprofit organization that provides mediation and conflict resolution services to the diverse communities in the Los Angeles area, with a focus on the Asian Pacific Islander Population. They strive to improve human relations and race relations by addressing complex, cross cultural community conflicts and their root causes with community partners through education, training, and…
  
  
• Aviation Consumer Protection Division and Enforcement
  The Office of the Assistant General Counsel for Aviation Enforcement and Proceedings, including its Aviation Consumer Protection Division, monitors compliance with and investigates violations of the The Office of the Assistant General Counsel for Aviation Enforcement and Proceedings, including its Aviation Consumer Protection Division, monitors compliance with and investigates violations of the Department of Transportation’s (Department) aviation economic, consumer protection, and civil rights requirements. The…
  
  
• California Center for Law and the Deaf
  The mission of the California Center for Law and the Deaf (CalCLAD) is to protect and advance the legal rights of deaf and hard-of-hearing people to enable them to live independent, productive lives, with full access to the rights, privileges, entitlements, services, educational and employment opportunities available to others. Legal advice, consultation, and information are provided to deaf and hard-of-hearing individuals in issues involving deafness…
  
  
• California State Department of Fair Employment and Housing
  The mission of the Department of Fair Employment and Housing is to protect Californians from employment, housing and public accommodation discrimination, and hate violence. The DFEH's statutory mandate is to protect the people of California from employment, housing and public accommodations discrimination and hate violence pursuant to the California Fair Employment and Housing Act (FEHA), Unruh Civil Rights Act, Disabled Persons Act, and Ralph Civil…
  
  
• Center for Social Advocacy
  The Center for Social Advocacy is a 501(c)(3) incorporated nonprofit organization founded in 1969 and they are one of San Diego’s oldest civil and human rights organizations. They have stood as advocates for fair housing and mediated tenant/landlord issues, and still do so today. Other issues the Center for Social Advocacy addresses include: hate crime prevention, civil rights of first generation immigrants, human trafficking, youth…
  
  
• Civil Rights Division, (DOJ)
  The Civil Rights Division of the Department of Justice, created in 1957 by the enactment of the Civil Rights Act of 1957, works to uphold the civil and constitutional rights of all Americans, particularly some of the most vulnerable members of our society. The Division enforces federal statutes prohibiting discrimination on the basis of race, color, sex, disability, religion, familial status and national origin. Contact…
  
  
• Civil Rights Office
  Investigates complaints (preferably in writing) about civil rights issues.
  
  
• Davis Human Relations Commission
  The Human Relations Commission works to promote cohesiveness and understanding among the members of the community by advising the City Council on the development of programs related to mediating disputes, investigating complaints, and preparing reports on discrimination of all kinds in the city.
  
  
• Department of Housing and Urban Development (HUD)
  HUD's mission is to increase homeownership, support community development and increase access to affordable housing free from discrimination. To fulfill this mission, HUD will embrace high standards of ethics, management and accountability and forge new partnerships--particularly with faith-based and community organizations--that leverage resources and improve HUD's ability to be effective on the community level. Recorded message will transfer your call to a local HUD office.…
  
  
• Employees Benefits Security Administration - Dept. of Labor
  The Employee Benefits Security Administration (EBSA) is committed to educating and assisting the 150 million Americans covered by the 730,000 private retirement plans and six million private health and welfare plans and the plan sponsors and members of the employee benefits community. EBSA promotes voluntary compliance and facilitates self-regulation, working diligently to provide quality assistance to plan participants and beneficiaries.
  
  
• Equal Employment Opportunity Commission (EEOC)
  EEOC enforces Title VII of the Civil Rights Act of 1964, which prohibits employment discrimination based on race, color, religion, sex or national origin; the Age Discrimination in Employment Act; the Equal Pay Act; prohibitions against discrimination affecting individuals with disabilities in the federal sector; sections of the Civil Rights Act of 1991, and Title I of the Americans with Disabilities Act, which prohibits discrimination…
  
  
• Hayward Human Services Commission
  The Human Services Commission advises the City Council about the social problems and needs of the community, coordinates community social resources, and seeks voluntary solutions to discourage and prevent any and all forms of recognized discrimination. The Human Services Commission reviews applications for the City’s social service funds and makes recommendations to the Hayward City Council.
  
  
• National Community Reinvestment Coalition (NCRC)
  NCRC’s goal is to end discriminatory banking practices and increase the flow of private capital and credit into underserved communities across the country.
  
  
• Office of Civil Rights, Dept. of Health and Human Services
  The Department of Health and Human Services, through the Office for Civil Rights, promotes and ensures that people have equal access to and opportunity to participate in and receive services in all HHS programs without facing unlawful discrimination. Through prevention and elimination of unlawful discrimination, the Office for Civil Rights helps HHS carry out its overall mission of improving the health and well-being of all…
  
  
• Office of Fair Housing and Equal Opportunity (FHEO), HUD
  HUD’s Office of Fair Housing and Equal Opportunity administers federal laws and establishes national policies that ensure all Americans have equal access to the housing of their choice. Particular activities carried out by the Office include implementing and enforcing the Fair Housing Act and other civil rights laws.
  
  
• Office of Public Affairs - Department Of Labor
  The Department of Labor fosters and promotes the welfare of the job seekers, wage earners, and retirees of the United States by improving their working conditions, advancing their opportunities for profitable employment, protecting their retirement and health care benefits, helping employers find workers, strengthening free collective bargaining, and tracking changes in employment, prices, and other national economic measurements.
  
  
• Parent Advocacy Coalition for Educational Rights (PACER)
  The mission of PACER Center (Parent Advocacy Coalition for Educational Rights) is to expand opportunities and enhance the quality of life of children and young adults with disabilities and their families, based on the concept of parents helping parents. Founded in 1977, PACER Center was created by parents of children and youth with disabilities to help other parents and families facing similar challenges. Today, PACER…
  
  
• Petaluma People Services Center (PPSC)
  At Petaluma People Services Center (PPSC) their goal is to reduce poverty, physical and mental abuse, chemical dependence, violence, ignorance, isolation and mental illness, among children, adults, families and seniors. PPSC is much more than a collection of 34 human services programs based on best practice research with measurable outcomes. They are a community of caregivers existing within the larger community whose sole purpose is…
  
  
• Project Sentinel
  Project Sentinel is a non-profit agency providing services to help people resolve housing problems. The agency assists home seekers as well as housing providers through counseling, complaint investigation, mediation, conciliation and education. The services are funded by cities and counties in the greater Bay Area and Central Valley. All services are free and confidential.
  
  
• Public Advocates
  Public Advocates Inc. is a nonprofit law firm and advocacy organization that challenges the systemic causes of poverty and racial discrimination by strengthening community voices in public policy and achieving tangible legal victories advancing education, housing and transit equity.
  
  
• Veteran's Employment and Training Service - DOL
  VETS provides Veterans with the resources and services to succeed in the 21st century work force by maximizing their employment opportunities, protecting their employment rights and meeting labor-market demands with qualified Veterans.
  
  
• Women's Bureau - DOL
  The Women's Bureau covers work issues such as sexual harassment, pregnancy discrimination, and family and medical leave, and dependent care (child and/or elder care) policies.