Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

Records Found: 42

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Health Care



• Acupuncture Board
  The mission of the Acupuncture Board is to protect, benefit, and inform the people of California by exercising the licensing, regulatory and enforcement mandates of the Acupuncture Licensure Act.
  
  
• American Board of Medical Specialties (ABMS)
  ABMS database provides certification information for doctors nationwide.
  
  
• American Diabetes Association (ADA)
  This non-profit organization provides diabetes research, information, and advocacy. It is dedicated to preventing and curing the disease and making the lives of the people who have it better. Besides providing many public service programs including a toll-free telephone and email hotline, a brochure and resource guide, this organization also puts out events and annual reports. Find the location of the ADA office nearest you…
  
  
• American Medical Association
  Features "Doctor Finder" database to help you find a doctor or check if your doctor's license is current. Also contains lots of health and fitness information for you and your family.
  
  
• Appleseed
  A non-profit network of 17 public interest justice centers in the United States and Mexico, Appleseed is dedicated to building a society in which opportunities are genuine, access to the law is universal and equal, and government advances the public interest. Appleseed uncovers and corrects injustices and barriers to opportunity through legal, legislative and market-based structural reform. Working with our huge pro bono network, we…
  
  
• Board of Occupational Therapy
  The board licenses Occupational Therapists (OTs) and certifies Occupational Therapist Assistants (OTAs) in California. It also investigates allegations of violations of the OTPA by licensees and certificate-holders.
  
  
• Board of Pharmacy
  Investigates complaints against pharmacists and pharmacies. Send a detailed letter or call for complaint form.
  
  
• Board of Podiatric Medicine
  The Board of Podiatric Medicine ensures protection of consumers, enforces contemporary standards and provides accurate and timely information that promotes sound consumer decision-making with regard to Doctors of Podiatric Medicine.
  
  
• Board of Psychology
  The California Board of Psychology protects the safety and welfare of consumers of psychological services.
  
  
• Board of Registered Nursing (BRN)
  The Board of Registered Nursing regulates the practice of registered nursing and certified advanced practice nurses in order to protect the public. The Board exists to protect the health and safety of consumers and promote quality registered nursing care in California.
  
  
• Board of Vocational Nursing and Psychiatric Technicians
  The mission of the California Board of Vocational Nursing and Psychiatric Technicians (Board) is to protect the public. Public protection is paramount to the Board and its highest priority in exercising its licensing, regulatory and disciplinary functions. Toward this end, the Board ensures that only qualified persons are licensed vocational nurses and psychiatric technicians by enforcing education requirements, standards of practice and by educating consumers…
  
  
• Bureau of Naturopathic Medicine
  The Bureau administers the Naturopathic Doctors Act. This law specifies various standards for the licensure and regulation of naturopathic medicine that the Bureau enforces. The Committee is completely funded by application and licensing fees and its staff is responsible for answering public inquiries, analyzing licensure documents, issuing licenses, responding to correspondence, coordinating legislative, regulatory, and budgetary activities, preparing reports, and administering disciplinary and enforcement activities.
  
  
• California - Department of Health Care Services
  Provides referrals for and answers questions concerning care in hospitals, clinics, nursing homes or with home health agencies.
  
  
• California - Department of Managed Care
  The Help Center at the Department of Managed Health Care explains your health care rights and helps you understand how to use your health care benefits. They make sure that health plans follow the law and address member complaints on time.
  
  
• California - Medical Board
  The mission of the Medical Board of California is to protect health care consumers through the proper licensing and regulation of physicians and surgeons and certain allied health care professions and through the vigorous, objective enforcement of the Medical Practice Act, and to promote access to quality medical care through the Board's licensing and regulatory functions.
  
  
• California - Osteopathic Medical Board
  To protect consumers and promote the highest professional standards in the practice of osteopathic medicine, the Osteopathic Medical Board of California licenses osteopathic physicians and surgeons. The board investigates consumer complaints and uses its enforcement power to ensure practitioners abide by the provisions of the state Business and Professions Code/Medical Practice Act. To maintain their license, practitioners must successfully complete rigorous, periodic continuing education requirements…
  
  
• California Health Advocates
  California Health Advocates is a Medicare advocacy and education organization in California. They are a non-profit and receive financial support from a broad range of private and public organizations. Their work includes advocacy & policy and education.
  
  
• California Pacific Medical Center
  California Pacific Medical Center is one of the largest private, not-for-profit, academic medical centers in California and is a Sutter Health affiliate. As a tertiary referral center, the Medical Center provides a wide variety of services, including acute, post-acute and outpatient hospital care; home care and hospice services; preventive and complementary care and health education.
  
  
• California State Dental Hygiene Committee
  The responsibilities of DHCC include issuing, reviewing, and revoking licenses as well as developing and administering examinations. Additional functions include adopting regulations, determining fees and continuing education requirements for all hygiene licensure categories. In the near future, the DHCC will establish a Diversion Program for licensees whose competency may be impaired due to drug or alcohol abuse and will establish a Diversion Evaluation Committee.
  
  
• Centers for Disease Control and Prevention (CDC)
  Information about public health, disease, injury and disability. This site also includes health information for international travelers.
  
  
• Centers for Medicare & Medicaid Services (CMS)
  The Centers for Medicare & Medicaid Services (CMS) ten Field offices reorganized in February 2007 moving from a geography-based structure to a Consortia structure based on the Agency's key lines of business: Medicare health plans, Medicare financial management, Medicare fee for service operations, Medicaid and children's health, survey & certification and quality improvement. The intent of the new structure is to improve performance through uniform…
  
  
• Department of Aging (CDA)
  Call with complaints about nursing homes and residential care facilities. Also engages in advocacy for seniors and the disabled who are in long-term care facilities. Will refer callers to appropriate district offices for further assistance.
  
  
• Department of Veterans Affairs (VA)
  Toll Free Numbers for Contacting VA VA Benefits: 1-800-827-1000 • Burial • Death Pension • Dependency Indemnity Compensation • Direct Deposit • Directions to VA Benefits Regional Offices • Disability Compensation • Disability Pension • Education • Home Loan Guaranty • Medical Care • Vocational Rehabilitation and Employment Health Care:1-877-222-VETS (8387) VA Inspector General: 1-800-488-8244 Veterans Crisis Line: 1-800-273-8255 Press 1 See Veterans Affairs website…
  
  
• Families USA
  The organization is committed to comprehensive reform of health and long-term care and works to educate and mobilize consumers on those issues. It has two grass roots advocacy networks - asap! and HealthLink USA - and develops and distributes publications as well.
  
  
• Federation of State Medical Boards
  Directory of state medical boards and links to disciplinary actions taken against doctors.
  
  

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