Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

Records Found: 93

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Housing



• Professional Fiduciaries Bureau, Dept. of Consumer Affairs of California
  The Professional Fiduciaries Bureau was created by legislation that passed and was enacted into law in 2007 to regulate non-family member professional fiduciaries, including conservators, guardians, trustees, and agents under durable power of attorney as defined by the Professional Fiduciaries Act. Professional fiduciaries provide critical services to seniors, disabled persons, and children. They manage matters for clients including daily care, housing and medical needs, and…
  
  
• Project Sentinel
  Project Sentinel is a non-profit agency providing services to help people resolve housing problems. The agency assists home seekers as well as housing providers through counseling, complaint investigation, mediation, conciliation and education. The services are funded by cities and counties in the greater Bay Area and Central Valley. All services are free and confidential.
  
  
• Recourse Mediation Services
  RECOURSE offers community members ways to work through disagreements together, in an atmosphere of respect, by providing mediation and education services, regardless of how little they can pay.
  
  
• Resources Connection
  The Resource Connection, formerly Human Resources Council (HRC), is a 29-year-old Amador and Calaveras based nonprofit organization providing services and programs in three critical areas: children and families, nutrition, and prevention and intervention. The Resource Connection is governed by a volunteer board of directors and staffed by 170 employees at 16 sites throughout the two counties.
  
  
• Riverside County Department of Community Action
  Mediates disputes in the following areas: landlord/tenant, harassment, neighbor disputes, small claims, employment, domestic, consumer/business and senior issues. Also assists low-income households with utilities. Other programs include notary, tatoo removal, mentoring, apprenticeship programs and IDA savings-matching.
  
  
• San Francisco Rent Stabilization and Arbitration Board (Rent Board)
  Contact with questions about rent control in San Francisco. It may investigate reports of wrongful eviction as defined by city rent laws. This is an agency of the City/County of S.F.
  
  
• San Francisco Tenants Union
  Advises tenants on their rights. Publishes "San Francisco Tenants' Rights Handbook" and "Tenant Times." Drop-in counseling for non-members; phone counseling for members only. Assistance in tenant organizing. Call for hours.
  
  
• Sonoma County - Housing Authority
  The Section 8 Housing Choice Voucher Program is authorized under Section 8 of the United States Housing Act of 1937 and amended by the Quality Housing and Work Responsibility Act of 1998. The purpose of the program is to provide rental assistance to very low-income families and individuals to enable them to rent decent, safe and affordable housing. Very low income persons and/or families are…
  
  
• Sonoma County - Small Claims Advisory Service
  Assistance and procedural information on matters related to Small Claims Court. Information and materials provided on: case preparation, procedures for filing, collecting court judgments, self representation in court, etc. Will provide information on cases outside of Sonoma County. No translators for non-English speakers available. Must provide their own interpreter for Small Claims services and for their court hearing. Cannot represent in court and will not…
  
  
• Sonoma County Adult and Aging Services
  The Adult and Aging Services Division of Sonoma County works with individuals and the community to ensure the safety and well-being of vulnerable adults. Staff provides protective and supportive social services as well as community training and coordination. The staff advocates for and strives to achieve the goals of safety, health, dignity, and independence for older adults, veterans and persons with disabilities.
  
  
• Sonoma County Assessor's Office
  The Sonoma County Assessor's Office is responsible for determining the assessed value of each parcel for property tax purposes in accordance with California's property tax laws.
  
  
• Sonoma County Community Development Commission
  The CDC administers a range of programs designed to assist low to moderate income homeowners and tenants and to encourage commercial revitalization. Rental assistance is offered to lower income tenants through subsidized rents. Rehabilitation loans are offered to landlords to maintain existing affordable rental units. Lower income owner-occupants are provided financial assistance to rehabilitate their home.
  
  
• Sonoma County District Attorney
  The Sonoma County District Attorney’s Office is dedicated to providing the members of the community with a safe place to live by holding the guilty accountable, protecting the innocent, and preserving the dignity of victims and their families. They shall seek truth and justice in a professional manner, while maintaining the highest ethical standards.
  
  
• Sonoma County Human Services Department
  The goal of the Sonoma County’s Human Services Department (HSD) is to protect and improve the well-being of the individuals and families who reside in Sonoma County – especially those who cannot protect themselves. They accomplish this by providing many different forms of assistance, including employment services, in-home support to aging and disabled individuals, Veteran’s services, foster care, food stamps, cash assistance, and eligibility for…
  
  
• Sonoma WORKS
  The SonomaWORKS Program is designed to help you find a job to support you and your family. The program will help you become an advocate for your own self-sufficiency.
  
  
• Vineyard Workers Services Center
  La Luz Center is a 501(c)(3) Nonprofit Organization (Tax ID #68-0228235) dedicated to improving the quality of life in Sonoma Valley by insuring everyone has the opportunity to become productive members of our community. Providing housing assistance and services to farm workers in Sonoma Valley. Bilingual (Spanish-English).
  
  
• Virginia – Fairfax County Consumer Affairs Branch (DCCS)
  The Consumer Affairs Branch (CAB) is a clearinghouse of information for consumers, businesses, tenants and landlords. CAB provides voluntary mediation for consumers who are unable to resolve a complaint with a business regarding a transaction that occurred in Fairfax County, and tenants who have an issue with a landlord in Fairfax County. Information, community outreach, and referrals regarding Virginia consumer protection laws and Virginia tenant-landlord…
  
  
• West County Community Services (WCCS)
  WCCS operates five critical social services departments serving thousands of youth, adults, and seniors every year. The program departments include: Counseling and Prevention, Adult and Youth Employment, Russian River Senior Resource Center, After School Programs and Emergency Food & Housing Services. Services are provided throughout the region, including Guerneville, Monte Rio, Forestville, Sebastopol, Occidental, Cazadero, and Santa Rosa.
  
  

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