Consumer Services Guide (CSG)
Consumer Action Edition
The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.
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- United States Patent and Trademark Office (DOC)
The USPTO is a federal agency in the Department of Commerce. For over 200 years, the basic role of the USPTO has remained the same: to promote the progress of science and the useful arts by securing for limited times to inventors the exclusive right to their respective discoveries (Article 1, Section 8 of the United States Constitution). Under this system of protection new products…
(added October 2006) - Office of Disability Employment Policy, Dept. of Labor
This agency provides the training needed to help people with disabilities find employment. Offices are found on their website.
(added October 2006) - National Institutes of Health (NIH)
NIH is the steward of medical and behavioral research for the Nation. Its mission is science in pursuit of fundamental knowledge about the nature and behavior of living systems and the application of that knowledge to extend healthy life and reduce the burdens of illness and disability.
(added October 2006) - Occupational Safety and Health Administration (OSHA) - Dept. of Labor
A division of the U.S. Department of Labor, OSHA regulates health and safety in the workplace. This site offers information, tips and fact sheets about workplace safety, including information on ergonomics.
(added October 2006) - Oregon - Weights and Measures Office
The mission of the Measurement Standards Division is four-fold: * Prevent fraud by ensuring that weighing and measuring devices used in commerce are accurate and correctly used, * Prevent fraud through transaction verifications and by checking packaged products for correct net contents and labeling, * Ensure that motor fuels meet national standards for quality, and * Provide official and traceable mass, volume, and length calibration…
(added October 2006) - National Institute on Deafness and Other Communication Disorders (NIDCD)
NIDCD is a division of the National Institutes of Health. Site features information on a number of communication disorders, with updates on research being done on these disorders.
(added October 2006) - National Institute of Allergy and Infectious Diseases
Information, resources, and free publications relating to allergies and infectious diseases.
(added October 2006) - National Consumer Law Center (NCLC)
The National Consumer Law Center (NCLC) helps consumers, their advocates and public policy makers use powerful and complex consumer laws on behalf of low-income and elderly Americans seeking economic justice.
(added October 2006) - Healthfinder
Clearinghouse of information on health topics compiled by health agencies and other reputable sources.
(added October 2006) - Morningstar
Morningstar is a trusted source for insightful information on stocks, mutual funds, variable annuities, closed-end funds, exchange-traded funds, separate accounts, hedge funds, and 529 college savings plans
(added October 2006) - Joint Commission on Accreditation of Healthcare Organizations
Hospital accreditation group investigates complaints from patients through the Office of Quality Monitoring.
(added October 2006) - International Food Information Council
The International Food Information Council Foundation is dedicated to the mission of effectively communicating science-based information on health, food safety and nutrition for the public good. Their vision is a global environment where credible science drives food policy and consumer choice.
(added October 2006) - Insurance Information Institute
The mission of the Insurance Information Institute (I.I.I.) is to improve public understanding of insurance—what it does and how it works. For more than 40 years, the I.I.I. has provided definitive insurance information. Today, the I.I.I. is recognized by the media, governments, regulatory organizations, universities and the public as a primary source of information, analysis and referral concerning insurance. Each year, the I.I.I. works on…
(added October 2006) - Office for Victims of Crime (OVC) - Dept. of Justice
The Office for Victims of Crime offers information and publications about state victim assistance and compensation programs, as well as advice and resources for victims of a variety of crimes.
(added October 2006) - Motley Fool
Offers stock quotes, news, charts and data, model portfolios, and personal finance advice.
(added October 2006) - Pacific Business Group on Health
The Pacific Business Group on Health (PBGH), a business coalition of 50 purchasers, seeks to improve the quality and availability of health care while moderating cost. Founded in 1989, the non-profit coalition is one of the most active in the country.
(added October 2006) - Stanford Law School Securities Class Action Clearinghouse
Detailed information about federal class action securities fraud litigation. Includes a searchable index of 1,025 securities issuers that have been named in federal class action securities fraud lawsuits since 1995.
(added October 2006) - Securities Investor Protection Corporation
SIPC maintains a special reserve fund authorized by Congress to protect investors at bankrupt brokerage firms. This site features information and tips, as well as an online claim center, which allows investors in liquidation proceedings to produce case-specific filing documents.
(added October 2006) - World Health Organization (WHO)
WHO is the directing and coordinating authority for health within the United Nations system. It is responsible for providing leadership on global health matters, shaping the health research agenda, setting norms and standards, articulating evidence-based policy options, providing technical support to countries and monitoring and assessing health trends.
(added October 2006) - Practical Money Skills for Life
Advice, classroom curriculums, calculators and more from payment card network giant Visa
(added October 2006) - American Board of Medical Specialties (ABMS)
ABMS database provides certification information for doctors nationwide.
(added October 2006) - Federal Communications Commission (FCC) - Spanish Language Homepage
Provides easy access to the FCC's Spanish-language consumer bulletins.
(added October 2006) - American Savings Education Council (ASEC)
Links to helpful sites about saving.
(added October 2006) - Structural Pest Control Board (SPCB)
A division of the California Department of Consumer Affairs, SPCB licenses and regulates pest control operators in the state of California. Use this site to verify licenses of pest control professionals and to find consumer information about pest control. The Structural Pest Control Board’s highest priority is to protect and benefit the public by regulating the pest control industry. The Structural Pest Control Board will…
(added October 2006) - Administration on Aging
Government site includes a directory of state agencies on aging, a directory of state long-term-care ombudsmen, and a link to the Eldercare Locator to help you contact local service agencies.
(added October 2006)
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