Consumer Services Guide (CSG)
Consumer Action Edition
The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.
Browse By Date
- American Association of Retired Persons (AARP)
AARP is a membership organization dedicated to enhancing the experience of aging through advocacy, information, and services.
(added October 2006) - American Bar Association - Consumer's Guide to Legal Help on the Internet
This site is run by the American Bar Association and provides information about how and where to find free legal help, advice about hiring a lawyer, what to do if you have trouble with your lawyer, and more.
(added October 2006) - American Council on Science and Health (ACSH)
A consumer education consortium concerned with issues related to food, nutrition, chemicals, pharmaceuticals, lifestyle, the environment and health. ACSH is an independent, nonprofit, tax-exempt organization.
(added October 2006) - American Medical Association
Features "Doctor Finder" database to help you find a doctor or check if your doctor's license is current. Also contains lots of health and fitness information for you and your family.
(added October 2006) - Argentum
Argentum is the leading national association exclusively dedicated to supporting companies operating professionally managed, resident-centered senior living communities and the older adults and families they serve. Argentum member companies operate senior living communities offering assisted living, independent living, continuing care, and memory care services to older adults and their families. Since 1990, Argentum has advocated for choice, independence, dignity, and quality of life for all…
(added October 2006) - Bankrate.com
Excellent site offering almost daily updates on rates for mortgages, credit cards, auto loans, checking and savings accounts, home equity loans, ATM fees, as well as banking news.
(added October 2006) - Bureau for Private Postsecondary and Vocational Education
Responsible for the approval and oversight of institutions offering private postsecondary education. Investigates consumer complaints and responds to inquiries on the approval status of schools.
(added October 2006) - California - Department of Managed Care
The Help Center at the Department of Managed Health Care explains your health care rights and helps you understand how to use your health care benefits. They make sure that health plans follow the law and address member complaints on time.
(added October 2006) - California - Department of Motor Vehicles (DMV)
Contact if you have a complaint against a used or new car dealer concerning registration and sales or warranty repair problems. For service warranties, see the Federal Trade Commission or the Department of Insurance. DMV also regulates driving schools, dismantlers and registration service providers. For a referral to a DMV investigator, contact your local DMV office.
(added October 2006) - California - Department of Real Estate
The mission of the California Bureau of Real Estate is to safeguard and promote the public interests in REAL ESTATE MATTERS through licensure, regulation, education and enforcement. Handles unfair, misleading or fraudulent treatment by a licensee in real estate transactions. Call for complaint form. State your specific complaint, list witnesses and include copies of all documents.
(added October 2006) - California - Housing Finance Agency (CHFA)
CHFA finances below-market-rate loans to affordable rental housing and assists first-time home buyers.
(added October 2006) - California - Legislative Counsel
Founded in 1913, the Office of Legislative Counsel is a nonpartisan public agency that drafts legislative proposals, prepares legal opinions, and provides other confidential legal services to the Legislature and others. The office also provides computer services, data networking, and related customer services to the Legislature. This site features information on current and past legislative bills in the state of California. You can use this…
(added October 2006) - California - Office of Real Estate Appraisers (OREA)
OREA licenses real estate appraisers and ensures that appraisers obey national and California standards and law. This agency also investigates complaints against appraisers. Site features consumer information, as well as license verification of appraisers.
(added October 2006) - California Department of Consumer Affairs Complaint Resolution Program
The Complaint Resolution Program is responsible for processing all consumer complaints that are filed against California businesses that are regulated by the following bureaus: Automotive Repair, Cemetery and Funeral, Electronic and Appliance Repair, Home Furnishings and Thermal Insulation, Security and Investigative Services, and Hearing Aid Dispensers. This Program works to promote a mutually acceptable resolution between disputing parties. The representative can propose terms to settle…
(added October 2006) - California Department of Food and Agriculture
California Department of Food and Agriclture's mission is to serve the citizens of California by promoting and protecting a safe, healthy food supply, and enhancing local and global agricultural trade, through efficient management, innovation and sound science, with a commitment to environmental stewardship. Inspectors examine meat, poultry, vegetables, fruits, dairy and other foods to ensure safety and quality; pest eradication teams work to prevent infestations…
(added October 2006) - California Foundation for Independent Living Centers (CFILC)
This foundation helps independent living centers promote themselves to disabled consumers. The website has vast list of web Independent Living resources and current job opportunities with contact information for people with disabilities.
(added October 2006) - California State
This page includes general information about issues facing California, messages from the governor and links to most state agencies.
(added October 2006) - California State Transportation Agency (CalSTA)
On July 1, 2013 the new California State Transportation Agency (CalSTA) opened its doors for the first time, carrying out the Governor's government reorganization plan, which included replacing the Business, Transportation and Housing Agency with a new state agency focused solely on transportation. As a result of these changes, CalSTA now consists of departments, boards and offices each with a focus on the safety and…
(added October 2006) - CALPIRG Privacy Rights Program
The California Public Interest Research Group’s website devoted to privacy rights. Includes resources for victims of identity theft, suppport group information, and fact sheets about how to prevent identity theft.
(added October 2006) - Carfax
For a small fee, you can check the Vehicle Identification Number (VIN) of any car to learn more about its background. Consumer Action recommends that you check the VIN before you purchase a car.
(added October 2006) - CAUCE (Coalition Against Unsolicited Commercial E-mail)
CAUCE is an all-volunteer Internet end-user advocacy organization. CAUCE has moved beyond its original mission of advocating for anti-spam laws, to a broader stance of defending the interests all users in the areas of privacy and abuse in all its forms on the Internet.
(added October 2006) - Center for Democracy and Technology
The Center for Democracy and Technology is a non-profit public interest organization working to keep the Internet open, innovative, and free. With expertise in law, technology, and policy, CDT seeks practical solutions to enhance free expression and privacy in communications technologies. CDT is dedicated to building consensus among all parties interested in the future of the Internet and other new communications media.
(added October 2006) - Centers for Disease Control and Prevention (CDC)
Information about public health, disease, injury and disability. This site also includes health information for international travelers.
(added October 2006) - Coalition Against Insurance Fraud
A broad-based coalition of insurance companies, consumer groups, and government organizations working to implement new and existing laws and regulations that will directly and indirectly prevent or deter insurance fraud. The site offers consumer tips, news on insurance fraud, and regulatory and legislative news.
(added October 2006) - Congress of California Seniors (CCS)
The Congress of California Seniors focuses its primary attention on legislative and consumer issues that impact older adults. The CCS education and advocacy program has proved to be an effective tool in influencing public policy decisions made by the state legislature and other state officials.
(added October 2006)
Quick Menu
Support Consumer Action
Join Our Email List
