Consumer Services Guide (CSG)
Consumer Action Edition
The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.
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- State Securities Administrators
Each state has its own laws and regulations for securities brokers and for all types of securities, including stocks, mutual funds, commodities, real estate offerings, uninsured investment products sold by banks and others. The officials enforce these laws and regulations. State securities agencies are responsible also for preventing fraud and abuse in the sale of all but the largest securities offerings. If you have a…
(added October 2006) - South Dakota - Division of Insurance, Department of Commerce and Regulation
The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities.
(added October 2006) - Washington - Office of the Commissioner of Insurance
The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities.
(added October 2006) - Wyoming - Department of Insurance
The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities.
(added October 2006) - Missouri - Department of Insurance
The mission of the Missouri Department of Insurance, Financial Institutions and Professional Registration is to efficiently and effectively encourage a fair and open market for consumer service industries. The Consumer Affairs Division: * Helps the public resolve complaints, provides information on insurance policies and investigates insurance fraud. * Provides insurance education and outreach activities to Missouri consumers.
(added October 2006) - Indiana - Securities Division, Office of the Secretary of State
The Secretary of State’s office oversees Indiana’s securities industry as well as the activities of mortgage brokers, collection agencies, franchisors and continuing care retirement centers. It is the state agency responsible for effective investor protection and efficient capital formation in the State of Indiana. The Secretary of State’s office seeks to protect Hoosier investors and consumers by bringing enforcement actions against companies and individuals accused…
(added October 2006) - Ohio - Division of Securities
Each state has its own laws and regulations for securities brokers and for all types of securities, including stocks, mutual funds, commodities, real estate offerings, uninsured investment products sold by banks and others. The officials enforce these laws and regulations. State securities agencies are responsible also for preventing fraud and abuse in the sale of all but the largest securities offerings. If you have a…
(added October 2006) - Texas - Department of Insurance
The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities.
(added October 2006) - Mississippi - Department of Insurance
The Consumer Services Division is responsible for mediating and resolving conflicts between the insurance industry and Mississippi residents. The Division provides information to the public, assisting consumers in all phases of their insurance business. The Division receives complaints from and interviews policyholders who feel they have not received fair consideration by insurance companies or agents, and takes corrective action against such offenders when appropriate.
(added October 2006) - New Hampshire - Department of Insurance
The mission of the New Hampshire Insurance Department is to promote and protect the public good by ensuring the existence of a safe and competitive insurance marketplace through the development and enforcement of the insurance laws of the State of New Hampshire. We are committed to doing so in an honest, effective and timely manner.
(added October 2006) - Massachusetts - Division of Insurance
The primary mission of the Division of Insurance is to monitor the solvency of its licensees in order to promote a healthy, responsive and willing marketplace for consumers who purchase insurance products.
(added October 2006) - New York - Insurance Department
The Insurance Department is responsible for supervising and regulating all insurance business in New York State. The Department’s mission is to: * Ensure the continued sound and prudent conduct of insurers’ financial operations; * Provide fair, timely and equitable fulfillment of insurer obligations; * Protect policyholders from financially impaired or insolvent insurers; * Eliminate fraud, other criminal abuse and unethical conduct in the industry; and…
(added October 2006) - Utah - Department of Insurance
The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities.
(added October 2006) - New Hampshire - Bureau of Securities Regulation
Each state has its own laws and regulations for securities brokers and for all types of securities, including stocks, mutual funds, commodities, real estate offerings, uninsured investment products sold by banks and others. The officials enforce these laws and regulations. State securities agencies are responsible also for preventing fraud and abuse in the sale of all but the largest securities offerings. If you have a…
(added October 2006) - New York - Investor Protection Bureau of NY State Attorney General
The Investor Protection Bureau is charged with enforcing the New York State securities law, commonly known as the Martin Act. The Martin Act gives the Attorney General broad law-enforcement powers to conduct public and private investigations of suspected fraud in the offer, sale or purchase of securities. Where appropriate, the Attorney General may commence civil and criminal prosecutions under the Martin Act to protect investors.…
(added October 2006) - Kansas - Office of the Securities Commissioner
Each state has its own laws and regulations for securities brokers and for all types of securities, including stocks, mutual funds, commodities, real estate offerings, uninsured investment products sold by banks and others. The officials enforce these laws and regulations. State securities agencies are responsible also for preventing fraud and abuse in the sale of all but the largest securities offerings. If you have a…
(added October 2006) - Wisconsin - Department of Financial Institutions
The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit.
(added October 2006) - Pennsylvania - Insurance Department
The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities.
(added October 2006) - West Virginia - Department of Insurance
The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities.
(added October 2006) - Oklahoma - Insurance Department
The Oklahoma Insurance Department protects and enhances the financial security of Oklahoma and Oklahomans. The Consumer Assistance/Claims Division processes and investigates all complaints lodged by the public against insurance companies. This division also answers routine requests for information concerning insurance companies and policies.
(added October 2006) - New Mexico - Department of Insurance
The mission of the Division of Insurance of New Mexico is to provide convenient access to consumers to reliable insurance products which are underwritten by dependable and financially sound companies. They strive to ensure that these companies have a proven history of fair and reasonable rates and are represented by trustworthy and qualified agents. They are committed to consumer protection and fraud prosecution and deterrence.
(added October 2006) - Ohio - Department of Insurance, Office of Consumer Services
The mission of the Ohio Department of Insurance is to provide consumer protection through education and fair but vigilant regulation while promoting a stable and competitive environment for insurers.
(added October 2006) - Virginia - Division of Securities and Retail Franchising, State Corporation Commission
The Virginia Division of Securities and Retail Franchising is responsible for the regulation of securities, broker-dealers, broker-dealer agents, investment advisers and their representatives. It is also responsible for the registration of franchises and trademarks in Virginia. The Division answers inquiries, provides investor education programs, handles complaints, performs audits, and conducts investigations regarding any code violation or misconduct relating to Securities and Retail Franchising.
(added October 2006) - Montana - Department of Insurance
The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities.
(added October 2006) - Nevada - Securities Division, Office of the Secretary of State
The Secretary of State Securities Division strives to ensure the integrity of the securities marketplace through investigative actions as well as the registration and/or oversight of securities, securities dealers and brokers, investment advisors and their representatives; to enhance legitimate capital formation; and to minimize the burden and expense of regulatory compliance by legitimate business.
(added October 2006)
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