Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

Listings for the City of Sacramento

These are the results for consumer specific consumer resources for CA. The listing is grouped by primary service category, then sorted alphabetically.

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Housing

• Professional Fiduciaries Bureau, Dept. of Consumer Affairs of California
  The Professional Fiduciaries Bureau was created by legislation that passed and was enacted into law in 2007 to regulate non-family member professional fiduciaries, including conservators, guardians, trustees, and agents under durable power of attorney as defined by the Professional Fiduciaries Act. Professional fiduciaries provide critical services to seniors, disabled persons, and children. They manage matters for clients including daily care, housing and medical needs, and… (Sacramento, CA)
  
• Project Sentinel
  Project Sentinel is a non-profit agency providing services to help people resolve housing problems. The agency assists home seekers as well as housing providers through counseling, complaint investigation, mediation, conciliation and education. The services are funded by cities and counties in the greater Bay Area and Central Valley. All services are free and confidential. (Sacramento, CA)
  

Identity Theft

• CALPIRG Privacy Rights Program
  The California Public Interest Research Group’s website devoted to privacy rights. Includes resources for victims of identity theft, suppport group information, and fact sheets about how to prevent identity theft. (Sacramento, CA)
  

Insurance

• California - Department of Insurance
  The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. (Sacramento, CA)
  
• California - Department of Insurance
  The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. (Sacramento, CA)
  
• California Health Advocates
  California Health Advocates is a Medicare advocacy and education organization in California. They are a non-profit and receive financial support from a broad range of private and public organizations. Their work includes advocacy & policy and education. (Sacramento, CA)
  

Insurance Regulators

• California - Department of Insurance
  The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. (Sacramento, CA)
  
• California - Department of Insurance
  The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. (Sacramento, CA)
  
• California- Insurance Regulator
  Contact about complaints or questions concerning the insurance industry, including brokers and agents. Free rate surveys available to the public. (Also send copies of written complaints about insurance rates to the Attorney General’s office; it is a Proposition 103 watchdog agency. Complaints against HMOs not licensed as insurance companies go to the Department of Corporations.) (Sacramento, CA)
  

Investing

• California - Department of Financial Protection and Innovation (DFPI)
  The Department of Financial Protection and Innovation (DFPI) provides protection to consumers and services to businesses engaged in financial transactions. The Department regulates a variety of financial services, products and professionals. The Department oversees the operations of state-licensed financial institutions, including banks, credit unions, money transmitters, issuers of payment instruments and travelers checks, and premium finance companies. Additionally, the Department licenses and regulates a variety… (Sacramento, CA)
  

Legal Assistance

• Court Reporters Board
  The mission of the Court Reporters Board is to protect the public health, safety and welfare by ensuring the integrity of judicial records through oversight of the court reporting profession. The CRB carries out this mission by testing, licensing and disciplining court reporters, and by recognizing the schools of court reporting that meet state curriculum standards. (Sacramento, CA)
  
• Legal Services of Northern California (LSNC)
  Since 1956, Legal Services of Northern California has provided quality legal services that empower the poor to identify and defeat the causes and effects of poverty. Its priorities include: - Support for Families - Enhancing Economic Stability - Safety, Stability and Health Care - Civil Rights - Serving Populations with Special Vulnerabilities (Sacramento, CA)
  
• Legal Services of Northern California (LSNC)
  Since 1956, Legal Services of Northern California has provided quality legal services that empower the poor to identify and defeat the causes and effects of poverty. Its priorities include: - Support for Families - Enhancing Economic Stability - Safety, Stability and Health Care - Civil Rights - Serving Populations with Special Vulnerabilities (Sacramento, CA)
  
• Public Advocates
  Public Advocates Inc. is a nonprofit law firm and advocacy organization that challenges the systemic causes of poverty and racial discrimination by strengthening community voices in public policy and achieving tangible legal victories advancing education, housing and transit equity. (Sacramento, CA)
  
• Sacramento County District Attorney
  Takes complaints and investigates advertising fraud, business misrepresentation and environmental problems. (Sacramento, CA)
  

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