Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

Listings for the City of Springfield

These are the results for consumer specific consumer resources for IL. The listing is grouped by primary service category, then sorted alphabetically.

Attorneys General

• Illinois - Attorney General
  The Attorney General is the state's chief legal officer and is responsible for protecting the public interest of the state and its people. The job of the Attorney General is to: 1) Advocate on behalf of all of the people of Illinois; 2) Legislate with members of the General Assembly for new laws; and 3) Litigate to ensure state laws are followed and respected. 4)… (Springfield, IL)
  

Auto

• IIIinois - State Driving Law
  You will find a summary of the state driving law for your state. You will learn about violations of state driving law that could result in your driver license being suspended or revoked. (Springfield, IL)
  
• Illinois - Department of Motor Vehicles (DMV)
  The Illinois DMV site has been created to help you renew or register for a drivers license, find DMV forms, practice tests, drivers ed & traffic schools, auto insurance, or just about anything else related to Illinois DMV. (Springfield, IL)
  

Banking Authorities

• Illinois - Commissioner of Banks and Real Estate
  The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. (Springfield, IL)
  

Consumer Protection

• Illinois - Attorney General
  The Attorney General is the state's chief legal officer and is responsible for protecting the public interest of the state and its people. The job of the Attorney General is to: 1) Advocate on behalf of all of the people of Illinois; 2) Legislate with members of the General Assembly for new laws; and 3) Litigate to ensure state laws are followed and respected. 4)… (Springfield, IL)
  
• Illinois - Commerce Commission
  The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost. (Springfield, IL)
  
• Illinois - Commissioner of Banks and Real Estate
  The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. (Springfield, IL)
  
• Illinois - Division of Insurance
  The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. (Springfield, IL)
  

Insurance

• Illinois - Division of Insurance
  The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. (Springfield, IL)
  

Insurance Regulators

• Illinois - Division of Insurance
  The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. (Springfield, IL)
  

Investing

• Illinois - Securities Department
  The Illinois Securities Department is responsible for the regulation of the securities industry in Illinois and protection of investors by ensuring compliance with the law and investigating any complaints of fraud or improper practices. Administrative action taken by the department can be used to assist the investor if a civil action is filed. (Springfield, IL)
  

Utilities

• Illinois - Commerce Commission
  The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost. (Springfield, IL)
  

Utilities Commissions

• Illinois - Commerce Commission
  The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost. (Springfield, IL)
  

Weights and Measures Offices

• Illinois - Weights and Measures
  The Bureau of Weights and Measures serves a valuable consumer and commercial protection function within the Illinois Department of Agriculture. The bureau's pursuit of equity in the marketplace is evident by the variety of services provided to Illinois citizens. The bureau licenses anyone who sells, installs, or repairs commercially used weighing or measuring devices through the Registered Serviceperson Program. * Weights and Measures Programs *… (Springfield, IL)