Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

Listings for the City of Roanoke

These are the results for consumer specific consumer resources for VA. The listing is grouped by primary service category, then sorted alphabetically.

Attorneys General

• Virginia - Attorney General
  The Attorney General enforces state and federal consumer protection laws, keeping Virginians safe from things like identity theft, consumer fraud and telemarketing scams, and enforces antitrust laws that protect businesses and consumers from behavior that defeats healthy competition. The Attorney General also provides consumer alerts and educational materials that are designed to increase consumer awareness of scams, and help our citizens, particularly our seniors, protect… (Roanoke, VA)
  

Better Business Bureau

• Virginia - Better Business Bureau (BBB)
  Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. (Roanoke, VA)
  

Consumer Protection

• Virginia - Attorney General
  The Attorney General enforces state and federal consumer protection laws, keeping Virginians safe from things like identity theft, consumer fraud and telemarketing scams, and enforces antitrust laws that protect businesses and consumers from behavior that defeats healthy competition. The Attorney General also provides consumer alerts and educational materials that are designed to increase consumer awareness of scams, and help our citizens, particularly our seniors, protect… (Roanoke, VA)
  
• Virginia - Better Business Bureau (BBB)
  Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. (Roanoke, VA)