Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

Listings for Alameda County

These are the results for consumer specific consumer resources for Alameda County. The listing is grouped by primary service category, then sorted alphabetically.

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Complaint Assistance

• Berkeley Rent Stabilization Board
  The mission of the Rent Stabilization Board is to regulate residential rent increases in the City of Berkeley and to protect against unwarranted rent increases and evictions and to provide a fair return to property owners. The Board works to ensure compliance with legal obligations relating to rental housing; and to advance the housing policies of the City with regard to low and fixed income… (Berkeley, CA)
  
• California Center for Law and the Deaf
  The mission of the California Center for Law and the Deaf (CalCLAD) is to protect and advance the legal rights of deaf and hard-of-hearing people to enable them to live independent, productive lives, with full access to the rights, privileges, entitlements, services, educational and employment opportunities available to others. Legal advice, consultation, and information are provided to deaf and hard-of-hearing individuals in issues involving deafness… (San Leandro, CA)
  
• SEEDS Community Resolution Center
  SEEDS Community Resolution Center helps people find solutions to community issues and problems. They offer a variety of programs and services to residents and businesses in Alameda County. They cannot and do not provide legal advice. (Berkeley, CA)
  

Consumer Agencies

• Alameda County Community Development Agency
  The Alameda County Community Development Agency is to enhance the quality-of-life of County residents and plan for the future well-being of the County's diverse communities; to balance the physical, economic, and social needs of County residents through land use planning, environmental management, neighborhood improvement, and community development; and to promote and protect agriculture, the environment, economic vitality and human health. (Hayward, CA)
  

Consumer Information

• Berkeley Rent Stabilization Board
  The mission of the Rent Stabilization Board is to regulate residential rent increases in the City of Berkeley and to protect against unwarranted rent increases and evictions and to provide a fair return to property owners. The Board works to ensure compliance with legal obligations relating to rental housing; and to advance the housing policies of the City with regard to low and fixed income… (Berkeley, CA)
  
• ECHO Housing Assistance Center
  The Eden Council for Hope and Opportunity (ECHO Housing) works to provide equal housing opportunities and is dedicated to the prevention and elimination of homelessness. Established as a fair housing agency, ECHO has expanded to a full service housing counseling organization providing services to very low and moderate income clients. Current service programs include: -Fair Housing Services -Tenant/Landlord Counseling Programs -Home Equity Conversion Counseling Program… (Hayward, CA)
  

Consumer Protection

• Housing and Economic Rights Advocates
  HERA is a California statewide, not-for-profit legal service and advocacy organization dedicated to helping Californians — particularly those most vulnerable — build a safe, sound financial future, free of discrimination and economic abuses, especially in the realm of housing. HERA provides free legal services in-person, by phone, fax, or email. (Oakland, CA)
  
• Legal Assistance for Seniors
  Call if you are having legal problems with Social Security, SSI, health care (including Medi-Cal, Medicare or nursing home issues), senior or subsidized housing, elderly abuse or incapacity. Help is available to Alameda County residents over 60 years old. (Oakland, CA)
  
• SEEDS Community Resolution Center
  SEEDS Community Resolution Center helps people find solutions to community issues and problems. They offer a variety of programs and services to residents and businesses in Alameda County. They cannot and do not provide legal advice. (Berkeley, CA)
  

Disability Services

• California Center for Law and the Deaf
  The mission of the California Center for Law and the Deaf (CalCLAD) is to protect and advance the legal rights of deaf and hard-of-hearing people to enable them to live independent, productive lives, with full access to the rights, privileges, entitlements, services, educational and employment opportunities available to others. Legal advice, consultation, and information are provided to deaf and hard-of-hearing individuals in issues involving deafness… (San Leandro, CA)
  
• Center for Independent Living (CIL)
  A non-profit agency that provides services to people with disabilities so that they may live independently in their communities. (Berkeley, CA)
  
• Disability Rights Education and Defense Fund (DREDF)
  This organization helps defend the rights of people with disabilities. It provides educational, technical and training assistance. DREDF handles individual cases and represents people in court. It also answers thousands of calls each month. The website contains links, information about legal cases, articles, newsletters, publications, and press releases. (Berkeley, CA)
  

Discrimination

• California Center for Law and the Deaf
  The mission of the California Center for Law and the Deaf (CalCLAD) is to protect and advance the legal rights of deaf and hard-of-hearing people to enable them to live independent, productive lives, with full access to the rights, privileges, entitlements, services, educational and employment opportunities available to others. Legal advice, consultation, and information are provided to deaf and hard-of-hearing individuals in issues involving deafness… (San Leandro, CA)
  
• Hayward Human Services Commission
  The Human Services Commission advises the City Council about the social problems and needs of the community, coordinates community social resources, and seeks voluntary solutions to discourage and prevent any and all forms of recognized discrimination. The Human Services Commission reviews applications for the City’s social service funds and makes recommendations to the Hayward City Council. (Hayward, CA)
  

Housing

• Alameda County Community Development Agency
  The Alameda County Community Development Agency is to enhance the quality-of-life of County residents and plan for the future well-being of the County's diverse communities; to balance the physical, economic, and social needs of County residents through land use planning, environmental management, neighborhood improvement, and community development; and to promote and protect agriculture, the environment, economic vitality and human health. (Hayward, CA)
  

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