Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

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• Gay and Lesbian Community Services Center
  The Gay & Lesbian Center is home to a comprehensive array of services, which include youth programs and housing; legal aid and legal assistance programs; education and enrichment courses; primary and specialty medical care; employment training and placement services; programs for seniors; theater and cultural arts programming; computer training skills; Internet access in a state-of-the-art CyberCenter; civil rights and health policy advocacy programs; HIV prevention…
  
  
• General Services Administration (GSA)
  GSA’s mission is to "help federal agencies better serve the public by offering, at best value, superior workplaces, expert solutions, acquisition services and management policies." GSA consists of the Federal Supply Service, the Federal Technology Service, the Public Buildings Service, the Office of Governmentwide Policy, and various Staff Offices. Eleven Regional Offices extend GSA’s outreach to federal customers nationwide. GSA Regional Offices are located in…
  
  
• Geological Survey Service - DOI
  Federal source for science about the Earth, its natural and living resources, natural hazards, and the environment.
  
  
• Georgia - Attorney General
  The mission of the Department of Law is to serve the citizens of the State of Georgia by providing legal representation of the highest quality to the agencies, officers and employees of state government and by honorably and vigorously carrying out the constitutional and statutory responsibilities of the Attorney General.
  
  
• Georgia - Better Business Bureau (BBB)
  Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. BBB of Chattanooga serves Southeast Tennessee and Northwest Georgia.
  
  
• Georgia - Department of Motor Vehicles (DMV)
  Georgia DMV site has been created to help you renew or register for a drivers license, find DMV forms, practice tests, drivers ed & traffic schools, auto insurance, or just about anything else related to Georgia DMV.
  
  
• Georgia - Division of Securities and Business Regulations
  Each state has its own laws and regulations for securities brokers and for all types of securities, including stocks, mutual funds, commodities, real estate offerings, uninsured investment products sold by banks and others. The officials enforce these laws and regulations. State securities agencies are responsible also for preventing fraud and abuse in the sale of all but the largest securities offerings. If you have a…
  
  
• Georgia - Insurance and Fire Safety
  The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities.
  
  
• Georgia - Legal and Consumer Affairs Specialist
  The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit.
  
  
• Georgia - Public Service Commission
  The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost.
  
  
• Georgia - Weights and Measures Office
  State Weights and Measures Offices enforce laws and regulations about the labeling, weight, measure or count of packaged items including food and household products. These offices also regulate the accuracy of weighing and measuring devices in supermarket, gas stations, taxicabs, etc. Some city and county offices have weights and measures functions in addition to the state offices listed below that might be listed under either…
  
  
• Georgia Department of Banking & Finance (DBF)
  DBF is the state agency that regulates and examines state-chartered banks, state-chartered credit unions, and state-chartered trust companies. The Department is dedicated to provide the citizens with quick and efficient solutions to their inquiries and problems.
  
  
• GuideStar
  Website of the Better Business Bureau Wise Giving Alliance (combines the National Charities Information Bureau and the Philanthropical Advisory Service of the Better Business Bureau Foundation). Features summaries of 166 national charitable organizations evaluated using 23 accountability standards, as well as tips and a guide to wise giving.