Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

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• Railroad Retirement Board (RRB)
  The RRB is an independent agency in the executive branch of the Federal Government. The Board’s primary function is to administer comprehensive retirement-survivor and unemployment-sickness benefit programs for the nation’s railroad workers and their families, under the Railroad Retirement and Railroad Unemployment Insurance Acts.
  
  
• Recourse Mediation Services
  RECOURSE offers community members ways to work through disagreements together, in an atmosphere of respect, by providing mediation and education services, regardless of how little they can pay.
  
  
• Registry of Charitable Trusts
  Many Californians make generous donations to charities each year by volunteering time or through their checkbooks. This web site offers information to assist you in evaluating solicitations and choosing wisely when responding to charities and commercial fundraisers who must register with the Attorney General's Registry of Charitable Trusts and report financial activities annually. By searching the charities database, you can see if a charity is…
  
  
• Resources Connection
  The Resource Connection, formerly Human Resources Council (HRC), is a 29-year-old Amador and Calaveras based nonprofit organization providing services and programs in three critical areas: children and families, nutrition, and prevention and intervention. The Resource Connection is governed by a volunteer board of directors and staffed by 170 employees at 16 sites throughout the two counties.
  
  
• RetailMeNot Inc - Reduce the 'Noise'
  Reduce the 'Noise' is a blog within RetailMeNot website that provides advice that helped people with sensory overload to enjoy shopping.
  
  
• Rhode Island - Attorney General
  The Consumer Protection Unit investigates and mediates consumer complaints concerning unfair and unlawful business practices and misleading advertising arising out of alleged violations of the Deceptive Trade Practices Act. The Consumer Unit is also responsible for enforcement of the Telephone Sales Solicitation Act (R.I. Gen. L. § 5-61-1, et seq.), a state law which requires most for-profit telemarketers calling within or into Rhode Island to…
  
  
• Rhode Island - Better Business Bureau (BBB)
  Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations.
  
  
• Rhode Island - Department of Business Regulation
  The Department's primary function is the implementation of state laws mandating the regulation and licensing of designated businesses, professions, occupations and other specified activities. The Department is composed of five divisions and Central Management, which includes the administrative, legal, and data operations sections. The respective divisions are: Banking, Securities, Commercial Licensing & Regulation, Racing and Athletics and Insurance.
  
  
• Rhode Island - Department of Motor Vehicles (DMV)
  Rhode Island DMV site has been created to help you renew or register for a drivers license, find DMV forms, practice tests, drivers ed & traffic schools, auto insurance, or just about anything else related to Rhode Island DMV.
  
  
• Rhode Island - Insurance Regulation Division
  The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities.
  
  
• Rhode Island - Public Utilities Commission
  The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost.
  
  
• Rhode Island - Weights and Measures Office
  The Weights and Meaures Unit enforces Title 47 of the Rhode Island General Laws. This unit certifies sealers to perform inspections to ensure the calibration of all measuring devices used by businesses within Rhode Island. Other functions of the unit include certifying scales used for retail and wholesale purposes, certifying gasoline measuring devices to prevent fraud and deception and the licensing of oil dealers.
  
  
• Riverside County Bar Association (RCBA)
  The Riverside County Bar Association (RCBA) was created in 1894 to encourage social interaction between the bench and the bar. Over the years, we have evolved into a professional organization (see bylaws) that provides many valuable services to both our member attorneys and the public. Their mission is: - To serve our members, and indirectly their clients, with programs to enhance the professional capabilities and…
  
  
• Riverside County Department of Community Action
  Mediates disputes in the following areas: landlord/tenant, harassment, neighbor disputes, small claims, employment, domestic, consumer/business and senior issues. Also assists low-income households with utilities. Other programs include notary, tatoo removal, mentoring, apprenticeship programs and IDA savings-matching.
  
  
• Riverside County District Attorney
  Complaints are taken in writing. Call for a complaint form. Advice and referrals provided. Mediation services not available.