Consumer Services Guide (CSG)
Consumer Action Edition
The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.
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- Acupuncture Board
The mission of the Acupuncture Board is to protect, benefit, and inform the people of California by exercising the licensing, regulatory and enforcement mandates of the Acupuncture Licensure Act. - Administration on Aging
Government site includes a directory of state agencies on aging, a directory of state long-term-care ombudsmen, and a link to the Eldercare Locator to help you contact local service agencies. - AIDS Legal Referral Panel (ALRP)
ALRP is the only institution in the San Francisco Bay Area solely dedicated to providing free and low-cost legal assistance and education on virtually any civil matter to persons living with HIV/AIDS. This includes such widely disparate areas as housing, bankruptcy/credit, immigration, employment, insurance, confidentiality matters, family law, government benefits, and public accommodations. We accomplish this mission through either direct representation of clients by one… - Alabama - AL Department of Insurance
The Department's mission is to serve the people of Alabama by regulating the insurance industry, providing consumer protection, promoting market stability, and enforcing fire safety standards and laws. - Alabama - Attorney General
As the state's attorney, he provides legal representation for the state of Alabama, its officers, departments, and agencies. The Attorney General defends the state in all lawsuits in which the state is named as a defendant. He represents the state in all court proceedings wherein the constitutionality of a state statute is challenged. In addition to defending the state, the Attorney General may initiate court… - Alabama - Better Business Bureau (BBB)
Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. BBB of Columbus serves East Alabama, West and Southwest Georgia. - Alabama - Motor Vehicle Divison
The division is responsible for issuing motor vehicle titles, maintaining vehicle registration information and enforcing the Mandatory Liability Insurance Act. In addition, the division administers the International Registration Plan (IRP) and International Fuel Tax Agreement (IFTA). - Alabama - Public Service Commission
The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost. - Alabama - Securities Commission
Each state has its own laws and regulations for securities brokers and for all types of securities, including stocks, mutual funds, commodities, real estate offerings, uninsured investment products sold by banks and others. The officials enforce these laws and regulations. State securities agencies are responsible also for preventing fraud and abuse in the sale of all but the largest securities offerings. If you have a… - Alabama - Superintendent of Banks
The State Banking Department is the state agency that charters, regulates, and examines banks, and trust companies chartered by the State of Alabama. The Department also has regulatory and licensing authority over lenders, mortgage brokers, payday lenders, and pawnshops conducting business in Alabama. The State Banking Department regulates all state chartered banks, trust companies, and various providers of consumer credit. A primary objective of the… - Alabama - Weights and Measures Office
State Weights and Measures Offices enforce laws and regulations about the labeling, weight, measure or count of packaged items including food and household products. These offices also regulate the accuracy of weighing and measuring devices in supermarket, gas stations, taxicabs, etc. Some city and county offices have weights and measures functions in addition to the state offices listed below that might be listed under either… - Alabama Council for Developmental Disabilities (ACDD)
This organization provides a system of community based services for people with developmental disabilities. These activities help individuals gain more self-confidence and determination, in all aspects of community life. The website has a detailed list of disability resources that are located throughout the state of Alabama. - Alabama Credit Union Administration (ACUA)
This site is designed to provide you with information regarding this agency’s statutory responsibilities, the laws governing state chartered unions and other related information. This site offers access to frequently requested forms and links to other related websites. For information regarding membership in a credit union or formation of a credit union, contact the Credit Union Administration. - Alabama Department of Public Safety
The Department of Public Safety is a full-fledged, statewide law enforcement agency comprising six divisions: Administrative, Alabama Bureau of Investigation, Driver License, Highway Patrol, Protective Services, and Service. The Department website has information regarding highway and traffic safety, driver licensing, criminal investigations, missing children and much more. - Alameda County Community Development Agency
The Alameda County Community Development Agency is to enhance the quality-of-life of County residents and plan for the future well-being of the County's diverse communities; to balance the physical, economic, and social needs of County residents through land use planning, environmental management, neighborhood improvement, and community development; and to promote and protect agriculture, the environment, economic vitality and human health. - Alaska - Attorney General
The Attorney General of the State of Alaska has the authority to investigate business and trade practices and takes legal action on behalf of the State of Alaska, in order to stop unfair, false, misleading or deceptive acts and practices. We concentrate our investigative activities on those complaints that indicate a pattern of unfairness or deception substantially affecting the public interest. The Attorney General serves… - Alaska - Better Business Bureau (BBB)
Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. - Alaska - Department of Community and Economic Development
Discounted Small Business Loans; Small Business Loans/Lines of Credit; Small Business Seminars/Consulting Services; Start Up Assistance - Alaska - Department of Motor Vehicles (DMV)
The Division of Motor Vehicles titles motor vehicles, including trailers and mobile homes; registers motor vehicles, including trailers, snow vehicles, powered and non-powered boats, and All Terrain Vehicles; and licenses drivers statewide. The Division serves most of the Alaska adult population over 16 years of age by providing evidence of motor vehicle ownership and by issuing driver licenses to those qualified. - Alaska - Director of Banking
The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. - Alaska - Division of Insurance (DCED)
The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. - Alaska - Regulatory Commission of AK
The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost. - Alaska - Weights and Measures Office
State Weights and Measures Offices enforce laws and regulations about the labeling, weight, measure or count of packaged items including food and household products. These offices also regulate the accuracy of weighing and measuring devices in supermarket, gas stations, taxicabs, etc. Some city and county offices have weights and measures functions in addition to the state offices listed below that might be listed under either… - Alexander Graham Bell Association for the Deaf and Hard of Hearing
This non-profit organization is an information and support center for children with hearing loss. It helps families with educational and communication access and networking opportunities. The website has many resources including hearing loss and advocacy information and periodicals. You can also ask a question about hearing loss via email, and the organization will find a professional to help answer your question. - Alliance for the Betterment of Citizens with Disabilities (ABCD)
The mission of this non-profit organization is to improve the lives of people with developmental disabilities who live in New Jersey. It advocates on critical issues, provides technical, information, and educational support, and conducts analysis and research.
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