Consumer Services Guide (CSG)
Consumer Action Edition
The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.
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- Colorado Association of Community Centered Boards (CACCB)
This association helps people with developmental disabilities throughout the state of Colorado. It provides many services including assisting people with employment assistance, helping people make personal living decisions, encouraging people to have beneficial social experiences, supporting families and managing individual cases. A resources guide is also found online. - Committee On The Shelterless (COTS)
Emergency shelter and support services for families and singles with children in southern Sonoma County. - Commodity Futures Trading Commission
Accepts online reports of suspicious activites or transactions involving the trading of commodity futures contracts or commodity options. Visit http://www.cftc.gov/ConsumerProtection/ReparationsProgram/index.htm for consumers filing a complaint with their Reparations Program. - Community Action Partnership Of Sonoma County
(Formerly Sonoma County People for Economic Opportunity) Housing and other services for the homeless and low and moderate income families, including Head Start, Youth Build, and health care services. Bilingual (Spanish-English). - Community Boards of San Francisco
Free conflict resolution services for San Francisco residents for problems of all types, such as landlord/tenant disputes, harassment, parking and noise disputes and family problems. - Community Housing Agency of Butte County, Inc.
Community Housing Agency of Butte County is a private, non-profit, charitable corporation that operates several programs: Housing & Community Development (includes the Energy Saving Rehabilitation – Utility Assistance Programs); Food & Nutrition; and the Esplanade House. Each department consists of various projects and programs that enable low-income families and elderly to improve their lives. - Community Support Network (CSN)
Housing and support services for people with mental disabilities. This agency provides emergency rental assistance funds to help tenants keep their rental units, or help with first month's rent and/or deposits for moving into a rental unit (HCA Fund Program). - Comptroller of the Currency
Call for answers to questions about the regulations governing national banks. - Congress of California Seniors (CCS)
The Congress of California Seniors focuses its primary attention on legislative and consumer issues that impact older adults. The CCS education and advocacy program has proved to be an effective tool in influencing public policy decisions made by the state legislature and other state officials. - Congress Watch
A branch of Public Citizen, Congress Watch works for consumer-related legislation, regulation, and policies in areas including health and safety and campaign finance. Publications are available. Congress Watch champions consumer interests before the U.S. Congress and serves as a government watchdog. They lobby to strengthen health, safety and environment protections; demand an end to corporate subsidies; fight to preserve citizen access to the courts to… - Connecticut - Attorney General
The Attorney General is the chief civil legal officer of the State. The Office of the Attorney General was officially established in 1897. The Connecticut Constitution and General Statutes authorize the Attorney General to represent the interests of the people of the State of Connecticut in all civil legal matters involving the state to protect the public interest, and to serve as legal counsel to… - Connecticut - Banking Commissioner
The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. - Connecticut - Better Business Bureau (BBB)
Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. BBB of Central New England, Inc. serves Central and Western MA, and Northeast Connecticut. - Connecticut - Consumer Affairs Department of Insurance
The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. - Connecticut - Department of Motor Vehicles (DMV)
The Connecticut DMV site can help you renew or register for a drivers license, find DMV forms, practice tests, drivers ed & traffic schools, auto insurance, or just about anything else related to Connecticut DMV. - Connecticut - Department of Public Utility Control
The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost. - Connecticut - Weights and Measures Office
State Weights and Measures Offices enforce laws and regulations about the labeling, weight, measure or count of packaged items including food and household products. These offices also regulate the accuracy of weighing and measuring devices in supermarket, gas stations, taxicabs, etc. Some city and county offices have weights and measures functions in addition to the state offices listed below that might be listed under either… - Consumer & Governmental Affairs Bureau (CGB), (FCC)
Public inquiries, informal complaints, cable, radio, satellite, telephone, television and wireless. - Consumer Federation of America (CFA)
The Consumer Federation of America (CFA) is an association of non-profit consumer organizations that was established in 1968 to advance the consumer interest through research, advocacy, and education. Today, nearly 300 of these groups participate in the federation and govern it through their representatives on the organization's Board of Directors. Founded in 1972, the foundation has a three fold mission: to assist state and local… - Consumer Financial Protection Bureau (CFPB)
The central mission of the Consumer Financial Protection Bureau (CFPB) is to make markets for consumer financial products and services work for Americans — whether they are applying for a mortgage, choosing among credit cards, or using any number of other consumer financial products. Congress established the CFPB to protect consumers by carrying out Federal consumer financial laws. Among other things, they: - Conduct rule-making,… - Consumer Information Center (CIC)
The Consumer Information Center (CIC) is an information resource for California consumers. CIC is operated by the Consumer and Community Relations Division of the California Department of Consumer Affairs. When consumers have problems in the marketplace, they call CIC's toll-free number, (800) 952-5210, to obtain assistance. Staff members can help find the right government agency to help with a particular problem, and they can also… - Consumer Product Safety Commission (CPSC)
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of serious injury or death from thousands of types of consumer products under the agency’s jurisdiction. The CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard or can injure children. The CPSC’s work to ensure the safety of consumer products… - Consumer Protection Division (FDIC)
The FDIC handles questions about deposit insurance coverage and complaints about FDIC-insured state banks which are not members of the Federal Reserve System. - Consumer Reports
The online version of “Consumer Reports” magazine, published by Consumers Union. Free areas of the site provide product recalls, shopping guidance, and sample reports. - Consumer Response Center, (FTC)
The FTC works for the consumer to prevent fraudulent, deceptive and unfair business practices in the marketplace and to provide information to help consumers spot, stop, and avoid them. Contact the FTC to get free information on consumer issues. The FTC enters Internet, telemarketing, identity theft and other fraud-related complaints into Consumer Sentinel, a secure online database available to hundreds of civil and criminal law…
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