Consumer Services Guide (CSG)
Consumer Action Edition
The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.
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- FinAid! The SmartStudent Guide to Financial Aid
Comprehensive guide to student financial aid. Discusses sources of financial aid, as well as tips on avoiding scams. - Financial Industry Regulatory Authority
The Financial Industry Regulatory Authority (FINRA) is the largest independent regulator for all securities firms doing business in the United States. All told, FINRA oversees nearly 4,750 brokerage firms, about 167,000 branch offices and approximately 634,000 registered securities representatives. Created in July 2007 through the consolidation of NASD and the member regulation, enforcement and arbitration functions of the New York Stock Exchange, FINRA is dedicated… - Fish and Wildlife Service - DOI
The U.S. Fish and Wildlife Service (FWS) is the Department of Interior’s (DOI) Bureau charged with the mission to conserve, protect, and enhance fish, wildlife, and plants and other habitats for the American people. - Florida - Attorney General
The Attorney General's Office is an enforcing authority of Florida's Deceptive and Unfair Trade Practices Act, which is meant to protect individual consumers and legitimate businesses from various types of illegal conduct in trade or commerce. Pursuant to the Act, the attorney general investigates and files civil actions against persons who engage in unfair methods of competition, unfair, unconscionable or deceptive trade practices, including, but… - Florida - Better Business Bureau (BBB)
Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. - Florida - Bureau of Weights and Measures
State Weights and Measures Offices enforce laws and regulations about the labeling, weight, measure or count of packaged items including food and household products. These offices also regulate the accuracy of weighing and measuring devices in supermarket, gas stations, taxicabs, etc. Some city and county offices have weights and measures functions in addition to the state offices listed below that might be listed under either… - Florida - Department of Financial Services
The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. - Florida - Division of Securities
Each state has its own laws and regulations for securities brokers and for all types of securities, including stocks, mutual funds, commodities, real estate offerings, uninsured investment products sold by banks and others. The officials enforce these laws and regulations. State securities agencies are responsible also for preventing fraud and abuse in the sale of all but the largest securities offerings. If you have a… - Florida - DMV
Common services provided by the DMV include drivers license renewal, license plate renewal, getting a learners permit, and finding a Florida department of Motor Vehicles approved traffic school. - Florida - Public Service Commission
The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost. - Florida Department of Highway Safety and Motor Vehicles
Florida DMV site has been created to help you renew or register for a drivers license, find DMV forms, practice tests, drivers ed & traffic schools, auto insurance, or just about anything else related to Florida DMV. For office locations and hours, visit the website. - Food and Drug Administration (FDA), (HHS)
The FDA is responsible for protecting the public health by assuring the safety, efficacy, and security of human and veterinary drugs, biological products, medical devices, our nation’s food supply, cosmetics, and products that emit radiation. The FDA is also responsible for advancing the public health by helping to speed innovations that make medicines and foods more effective, safer, and more affordable; and helping the public… - Fremont Fair Housing Services
Project Sentinel administers the Fremont Fair Housing and Landlord Tenant Service program, located at the City of Fremont, Family Resource Center. Project Sentinel provides this service for Fremont residents or prospective residents including tenants, property managers and owners of rental housing in the City of Fremont. Project Sentinel staff offer counseling, information and referral for all rental housing questions, and provide counseling and investigation of… - Fresno County District Attorney
The Business Affairs Unit conducts investigations and prosecutions of consumer protection and fraud cases, business law violations, environmental law violations and major fraud.
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