Consumer Services Guide (CSG)
Consumer Action Edition
The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.
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- Massachusetts - Division of Insurance
The primary mission of the Division of Insurance is to monitor the solvency of its licensees in order to promote a healthy, responsive and willing marketplace for consumers who purchase insurance products. - Massachusetts - Securities Division
The primary mission of the Massachusetts Securities Division is investor protection. Consistent with that mission, the division works to ensure a free and competitive securities market in Massachusetts, thereby increasing investor confidence, encouraging the formation of capital, and supporting the creation of new jobs in Massachusetts. - Massachusetts - Weights and Measures Office
The Division of Standards (DOS) enforces laws, rules, and regulations relating to weights and measures and the use of weighing and measuring devices in commercial transactions. - Medicare
The Federal agency that administers Medicare, the Health Care Financing Administration, provides information on Medicare benefits. Site contains the Medicare Compare database to help Medicare beneficiaries compare the benefits offered by specific Medicare HMOs (health maintenance organizations) in their area. - Mercury News Action Line
Handles consumer complaints and makes referrals. Write if the problem will take more than a minute to describe over the phone and include name, address and phone number. - MIB Group, Inc.
MIB Group, Inc. (formerly known as the "Medical Information Bureau,") has been in continuous operation for over 105 years pursuing its primary mission of detecting and deterring fraud that may occur in the course of obtaining life, health, disability income, critical illness, and long-term care insurance. MIB's fraud detection and deterrence saves its member companies, on an annual basis, an estimated $1 billion by allowing… - Michigan - Attorney General
The Michigan Attorney General's Consumer Protection division handles the following issues: auto leases, consumer complaints, debt collection (unlicensed), Do Not Call-telemarketing, false advertising, foreclosure rescue, home solicitation sales, identify theft, item pricing, landlord/tenant relations, pharmaceutical issues-failure to warn, off label promotion, retail installment sales, scams, telecommunications (deregulated), warranties. - Michigan - Better Business Bureau (BBB)
Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. - Michigan - Department of Motor Vehicles (DMV)
Michigan DMV site has been created to help you renew or register for a drivers license, find DMV forms, practice tests, drivers ed & traffic schools, auto insurance, or just about anything else related to Michigan DMV. - Michigan - Office of Financial and Insurance Regulation
Each state has its own laws and regulations for securities brokers and for all types of securities, including stocks, mutual funds, commodities, real estate offerings, uninsured investment products sold by banks and others. The officials enforce these laws and regulations. State securities agencies are responsible also for preventing fraud and abuse in the sale of all but the largest securities offerings. If you have a… - Michigan - Public Service Commission
The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost. - Michigan - Weights and Measures Office
State Weights and Measures Offices enforce laws and regulations about the labeling, weight, measure or count of packaged items including food and household products. These offices also regulate the accuracy of weighing and measuring devices in supermarket, gas stations, taxicabs, etc. Some city and county offices have weights and measures functions in addition to the state offices listed below that might be listed under either… - Milberg LLP
Milberg LLP, founded in 1965, was one of the first law firms to prosecute class actions in federal courts on behalf of investors and consumers. The Firm pioneered this type of litigation and is widely recognized as a leader in defending the rights of victims of corporate and other large-scale wrongdoing. The Firm’s practice focuses on the prosecution of class and complex actions in many… - Minnesota - Attorney General
The Consumer Division of the Minnesota Attorney General's Office accepts complaints from citizens on a large variety of consumer matters, such as insurance, cars, health care, banking, credit, utilities, debt collection, mortgages, charities, scams, and many more. The office also takes enforcement action against companies conducting abusive or unlawful business practices involving Minnesota's consumers. - Minnesota - Better Business Bureau (BBB)
Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. - Minnesota - Department of Commerce
Each state has its own laws and regulations for securities brokers and for all types of securities, including stocks, mutual funds, commodities, real estate offerings, uninsured investment products sold by banks and others. The officials enforce these laws and regulations. State securities agencies are responsible also for preventing fraud and abuse in the sale of all but the largest securities offerings. If you have a… - Minnesota - Driver and Vehicle Services
Driver and Vehicle Services is a division of the Minnesota Department of Public Safety, which strives to protect citizens and communities through activities that promote and support prevention, preparedness, response, recovery, education and enforcement. - Minnesota - Public Utilities Commission
The Minnesota Public Utilities Commission (PUC) regulates three cornerstone service industries in Minnesota’s economy, i.e., electricity, natural gas and telephone. The Minnesota Public Utilities Commission’s mission is to create and maintain a regulatory environment that ensures safe, reliable and efficient utility services at fair and reasonable rates. - Minnesota - Weights and Measures
Since 1885 Weights and Measures has been promoting and ensuring accuracy and equity in Minnesota's marketplaces. From gas pumps to grain elevators to grocery scales, the Department of Commerce Weights and Measures Division checks the accuracy of all commercial weight and measuring equipment in the state as well as the quality of gasoline and other fuel products. - Mississippi - Attorney General
The mission of the Consumer Protection Division of the Mississippi Attorney General's Office is to shield Mississippi consumers against unfair, false, deceptive, misleading, or unconscionable business practices. - Mississippi - Better Business Bureau (BBB)
Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. BBB of the Mid-South, Inc serves West Tennessee, North Mississippi and Eastern Arkansas. - Mississippi - Department of Insurance
The Consumer Services Division is responsible for mediating and resolving conflicts between the insurance industry and Mississippi residents. The Division provides information to the public, assisting consumers in all phases of their insurance business. The Division receives complaints from and interviews policyholders who feel they have not received fair consideration by insurance companies or agents, and takes corrective action against such offenders when appropriate. - Mississippi - Department of Public Safety
The Mississippi DPS is made up of eight different offices and 1200 state employees dedicated to the safety of our fellow Mississippians. Some of these offices like the Mississippi Highway Patrol or driver service’s bureaus are more familiar to you than others, but they all provide a valuable asset that improves the quality of life for residents. Under the DPS umbrella are offices like the… - Mississippi - Director Consumer Finance Division
The Department of Banking and Consumer Finance, State of Mississippi, is committed to providing quality supervision and regulation to those institutions, persons, firms, corporations, and associations furnishing financial services, as authorized by statute, to the people of Mississippi. The Department also gives cooperative assistance to any individual, institution, industry, or other regulatory agency within the scope of our responsibilities. - Mississippi - Public Service Commission
The Public Service Commission regulates telecommunications, electric, gas, water and sewer utilities. The agency is charged with assuring that rates and charges for services are just and reasonable, that the service rendered is reasonably adequate, and that any facilities constructed or acquired are required for the convenience and necessity of the public. Additionally, the agency exercises safety jurisdiction over gas pipelines and has area jurisdiction…
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