Consumer Services Guide (CSG)
Consumer Action Edition
The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.
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- Kentucky - Department of Financial Institutions
Each state has its own laws and regulations for securities brokers and for all types of securities, including stocks, mutual funds, commodities, real estate offerings, uninsured investment products sold by banks and others. The officials enforce these laws and regulations. State securities agencies are responsible also for preventing fraud and abuse in the sale of all but the largest securities offerings. If you have a…
(added October 2006) - Kentucky - Department of Insurance
The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities.
(added October 2006) - Louisiana - Department of Insurance
The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities.
(added October 2006) - Maine - Bureau of Insurance
The Bureau of Insurance is committed to making consumers aware of their rights and assisting them with complaints and questions about their insurance coverage.
(added October 2006) - Maine - Office of Securities
The Office of Securities protects Maine investors by investigating and prosecuting violations of the securities laws; licensing broker-dealers, agents, investment advisers, and investment adviser representatives; and reviewing registration statements and exemption filings for securities issuers that are seeking to sell in Maine.
(added October 2006) - Maryland - Insurance Administration
The Maryland Insurance Administration (MIA) is an independent State agency that regulates Maryland’s insurance industry and protects consumers by ensuring that insurance companies and health plans act in accordance with insurance laws.
(added October 2006) - Maryland - Public Service Commission (PSC)
The Commission regulates gas, electric, telephone, water, and sewage disposal companies. Also subject to the jurisdiction of the Commission are electricity suppliers, fees for pilotage services to vessels, construction of a generating station and certain common carriers engaged in the transportation for hire of persons. The PSC's jurisdiction extends to taxicabs operating in the City of Baltimore, Baltimore County, Cumberland, and Hagerstown.
(added October 2006) - Michigan - Office of Financial and Insurance Regulation
Each state has its own laws and regulations for securities brokers and for all types of securities, including stocks, mutual funds, commodities, real estate offerings, uninsured investment products sold by banks and others. The officials enforce these laws and regulations. State securities agencies are responsible also for preventing fraud and abuse in the sale of all but the largest securities offerings. If you have a…
(added October 2006) - Minnesota - Department of Commerce
Each state has its own laws and regulations for securities brokers and for all types of securities, including stocks, mutual funds, commodities, real estate offerings, uninsured investment products sold by banks and others. The officials enforce these laws and regulations. State securities agencies are responsible also for preventing fraud and abuse in the sale of all but the largest securities offerings. If you have a…
(added October 2006) - Mississippi - Secretary of State's Office, Business Regulation and Enforcement
The Regulation and Enforcement Division of the Secretary of State’s Office serves a variety of business-related interests. The Division registers and regulates scrap metal dealers and processors, the pre-need funeral industry, and perpetual care cemeteries. We examine businesses subject to our jurisdiction (funeral homes, cemeteries, scrap metal dealers) and issue fines and suspensions for violations of state law and regulations. Regulation and Enforcement also implements…
(added October 2006) - Missouri - Securities Division
The Secretary of State, through the Securities Division, is responsible for protecting Missouri investors from fraud and for ensuring that firms and individuals that sell securities comply with the securities laws in the state. The division enforces the Missouri Uniform Securities Act, also known as the "Blue Sky Law."
(added October 2006) - Nevada - Better Business Bureau (BBB)
Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations.
(added October 2006) - Nevada - Division of Insurance, Consumer Service Section
The Consumer Services Section of the Nevada Division of Insurance handles all requests for consumer assistance. They can help you understand your policy and answer any questions you might have regarding claims or companies.
(added October 2006) - New Mexico - Regulation and Licensing Department Securities Division
Each state has its own laws and regulations for securities brokers and for all types of securities, including stocks, mutual funds, commodities, real estate offerings, uninsured investment products sold by banks and others. The officials enforce these laws and regulations. State securities agencies are responsible also for preventing fraud and abuse in the sale of all but the largest securities offerings. If you have a…
(added October 2006) - North Dakota - Securities Commissioner
The North Dakota Securities Department regulates the offer and sale of securities and franchises in the State of North Dakota, and protects the investing public by enforcing compliance with our state’s laws. The Department promotes public awareness of securities laws to prevent violations and to prevent investment fraud. The Department provides investor education programs for all ages to improve the level of financial literacy in…
(added October 2006) - Oklahoma - Department of Securities
Each state has its own laws and regulations for securities brokers and for all types of securities, including stocks, mutual funds, commodities, real estate offerings, uninsured investment products sold by banks and others. The officials enforce these laws and regulations. State securities agencies are responsible also for preventing fraud and abuse in the sale of all but the largest securities offerings. If you have a…
(added October 2006) - Oklahoma - State Banking Department
The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit.
(added October 2006) - Oregon - Division of Finance and Corporate Securities
The Division of Finance and Corporate Securities (DFCS) is part of the Department of Consumer and Business Services (DCBS), Oregon's largest regulatory and consumer protection agency. The division's mission is to encourage the widest possible range of financial services, products, and information for Oregonians; delivered in a safe, sound, equitable, and fraud-free manner.
(added October 2006) - Pasadena Dist. Office of the LA County Dept. of Public Social Services
Assists residents of Pasadena and Alta Dena with a variety of consumer problems. Handles landlord/tenant disputes including assistance in filling out questions for unlawful detainer civil cases ($10 fee), domestic violence restraining orders (free to local residents, $10 fee to others), income tax forms and civil harassment suits.
(added October 2006) - Pennsylvania - Secretary of Banking Department
The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. The Consumer Services staff at the Department of Banking answer complaints and inquiries daily through this website and more than 6,000 calls each year to the consumer hotline.…
(added October 2006) - Pennsylvania Department of Banking and Securities
Each state has its own laws and regulations for securities brokers and for all types of securities, including stocks, mutual funds, commodities, real estate offerings, uninsured investment products sold by banks and others. The officials enforce these laws and regulations. State securities agencies are responsible also for preventing fraud and abuse in the sale of all but the largest securities offerings. If you have a…
(added October 2006) - Rhode Island - Department of Business Regulation
The Department's primary function is the implementation of state laws mandating the regulation and licensing of designated businesses, professions, occupations and other specified activities. The Department is composed of five divisions and Central Management, which includes the administrative, legal, and data operations sections. The respective divisions are: Banking, Securities, Commercial Licensing & Regulation, Racing and Athletics and Insurance.
(added October 2006) - South Carolina - Attorney Generals Office Securities Section
The Securities Division of the Attorney General's office exists to ensure as fair a marketplace as possible in the trading of securities by protecting South Carolina investors from investment fraud, serving as a source of information for investors, regulating professionals in the securities industry and by providing a mechanism for registering complaints.
(added October 2006) - South Carolina - Commissioner of Banking
The Office of the Commissioner of Banking regulates State chartered banks, savings banks, savings and loan associations, credit unions and trust companies. They determine compliance with the laws and regulations of the State of South Carolina and monitor the operations of these institutions.
(added October 2006) - South Dakota - Division of Banking
The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit.
(added October 2006)
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